Frequently Asked Questions
What is the minimum order quantity for OEM manufacturing?
We offer flexible minimum order quantities: during the sampling phase, there is no fixed MOQ; for mass production, the standard MOQ is 500 kg per batch, varying by product category and packaging specifications. For more precise details, please contact our sales consultant to tailor the terms to your specific needs.
How long does it take from submitting the requirement to receiving the sample?
Standard products can be delivered in about 3 days, while custom‑made items (including formulation and lyophilization) take approximately 7–15 days. For expedited service, please contact our sales team to arrange priority scheduling.
What production qualifications do you hold? Do you support factory audits?
The factory has obtained certifications including SC (Food Production License), ISO 22000, and BRC, and holds export registration qualifications. We welcome you to schedule an on-site factory audit; we can also provide a virtual video audit service.
What’s the difference between freeze-dried fruit ingredients and regular dried fruit?
Freeze-dried fruits are produced using vacuum freeze-drying technology, which sublimates and removes moisture at temperatures below –35°C, thereby preserving the fruit’s color, flavor, nutritional content, and cellular structure to the greatest extent. Compared with conventionally heat‑dried dried fruits, freeze‑dried fruits exhibit superior rehydration, a crisp texture, and require no added sugar or preservatives, making them an ideal choice as a high‑quality food ingredient.
Can I request a free sample? How do I apply?
Certainly. You can submit your sample request via the online form or by contacting a raw material consultant, specifying the desired grade, specifications, and intended application. We will ship the samples within two business days, accompanied by a product specification sheet and a test report for your evaluation.
Can you provide a stable year-round supply?
Certainly. We operate strategic core production facilities, where key fruit varieties are processed intensively during their peak season and maintained in regular inventory to ensure a stable year-round supply. For seasonal varieties, we recommend coordinating well in advance to secure production capacity.
Which sales channels are suitable for your freeze-dried fruit products?
Our products have been validated across mainstream retail channels—including warehouse clubs, key account supermarkets, snack‑food chains, convenience stores, O2O instant‑delivery platforms, mother‑and‑baby retailers, and fruit/fresh‑produce chains—and continue to drive strong sales. Based on your channel type, we will recommend the most suitable product lines and specifications.
What cooperation models are available? Do you support distribution or direct supply?
We support a variety of partnership models, including direct brand supply, distribution and agency arrangements, and channel customization. For details on the specific cooperation model and payment terms, please contact your channel manager, who will work with you to tailor these based on your channel scale and geographic reach.
Can we start with a small trial sale?
Absolutely. We support small‑batch trial sales collaborations, helping you validate your product’s performance in your distribution channels with real‑world sales data. During the trial period, we’ll also provide display recommendations and promotional materials to support your efforts.
What is the minimum order quantity for custom gift boxes?
Order quantities vary slightly across different tiers due to custom packaging requirements; please contact a gift box consultant for specific details.
Please send an email immediately to stay in touch with our work.
400-8090-330
+86 18005073978 (WeChat · WhatsApp)
Building 15, Design and R&D Center (Regional), Sanchuang Park, No. 3001, South Section of Century Avenue, Luoshan Subdistrict, Jinjiang City, Quanzhou, Fujian Province
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